Moving to the Office 365 cloud comes with some key features and benefits. Namely, your organization gets to continue to use the software you have been using for years, but you now get to shift the burden onto Microsoft. In addition to shifting the burden to Microsoft, there are some other key benefits.
Productivity is a great word that management-consultant types love to use. In the real world though, productivity can be summed up in a simple question: Can you do my job easier or not? Microsoft has invested heavily and spent a tremendous amount of time trying to make the user and administrator experiences of Office 365 as easy and simple as possible.
The idea is that increasing simplicity yields greater productivity. Whether it is an administrator setting up a new employee or a business analyst writing policy and procedure documents in Word. When the technology gets out of the way and you can focus on your job, you become more productive. Try using a typewriter instead of a Word processor. Whoever thought copy and paste would be such a game changer?
With Microsoft taking on all the responsibility for security and reliability, your IT team can rest on their laurels. Letting Microsoft do the heavy lifting frees up the IT team to do more important things such as helping users get the most out of enterprise software.
Microsoft understands if you aren't fully comfortable about letting them do the heavy lifting. To address some of the questions, however, Microsoft has extensive service level agreements to help put your mind at ease.